Housing Ombudsman’s latest report recorded an important increase in social repair social healing social and complaining since 2020 (Housing Ombudsman for England warns ‘stressful anger’ in living conditions, 29 May). We are as a sector supports the Ombudsman campaign to rise to the tenants of the tenants to change the cases where issues are not resolved in their homes. It is also important to see these contextual numbers.
The increase represents a complaint imposed by the Ombudsman for each 1,000 social homes. To many residents today knows the Ombudsman service that follows an ad campaign, care must be obtained when conclusions are from data.
Viewed the action and investment in the sector, we know that the quality of social housing is healing. Housing associations have a prayorized investment of their present-in-house, increasingly expense and maintenance by 55% since 2020Invested in a record of £ 8.8bn last year, with plans to spend an additional £ 50bn for the next five years. Today 90% of home association houses meet decent standards, more than any other tenure, but do something to do and the sector with high quality.
However, social residences in many years have issues of quality issues, and only one increase in funding can be addressed long time, because the Ombudsman is identified. Some houses are in the urgent need to change, funding for which Cut the total of 2010.
Besides, overcrowding – at the highest level of 30 years – an important predominant to damp and mold. Financial pressures mean by the advancing of those who are at home, the sector is less able to build new houses, which is important for resolving overcrowding. The future review of spending is a critical moment for the government to provide financial support for existing and new social housing.
Kate Henderson
Chief executiveNational Housing Federation
It is disturbed but not surprisingly read your report about the terrible state of social residence in the country. I live in a large land of South London that is severely marked by a management organization (TMO) in decades. TMO is a common system like that in the Kensington and Chelsea area before the Green Tower Fire, originally intended to manage the power of residents but became an open door for abuse. There are approximately 230 tmo in England in charge of thousands of assets.
In our land, healing was left in months or years, many houses were filled with damps and shaped, withdrawal of residents used in community spaces. One person told me something new is how he lived no sign of heating for many years.
Service charges continue to explore, and even conchices that this fee means the fund never. The uprising frequently do not exist. Many are concerned about the condition of their huts – with the condition of having a serious impact on their physical and mental health. Residents feel silent or threatened when they raise complaints. Anger is angry and residents are disturbed.
The government has to do a urgent review of the TMO law, which seems to protect those who manage social housing states, not those who live in dampies, inadequate and decisive homes.
Katherine Maxwell-Rose
London
It is not surprising that the home of the Ombudsman, Richard Blakway, promoted “angry anger in bad housing situations”, and many increases in the complaints of the owners.
But the problem of non-decent and unsafe houses is not only holding social residence. In the UK, 15% of homes in general – equal to 3.7m properties – in such a bad state of recovery they do not reach the minimum government stamina.
That means almost 8 million people living in homes that can negatively affect their health and well repairs, with 2.6 million 55 and older. Many of the old people are easy.
If you do not live in a good home, more or less impossible to be good at health – especially in a later life. Damp houses, cold and danger can lead to many health problems, including asthma, plague, heart attacks and broken bones. This can be harmful consequences for individuals, and current costs and demands NHS and Social Services. And if left unchecked, the problem will be worse. In the UK, 80% of the National Building Stock is still available in 2050 – and it is already one of European’s oldest construction stock.
We call the government to make a commitment to improve the quality of cold, dangerous houses – for social and private homeowners – in the future national housing strategy. It should set up detailed plans to solve adverse-quality houses in all types.
In view of the future, we also need to think about new houses and make sure they are available for disabled and old people. We have a moral obligation to ensure that the weakest people in society live in a home safely.
Dr Carole Eston
Chief executive, Center of aging
