Some Israelites and foreign planes and tourist operators asked the Minister of Transport Miri Regot, and dismissed the flies or changed for Israeli operations against Iran. The planes were forced that unique conflict situations did not allow them to meet the requirements of the Aviation Service Services, and they asked the government to intervene.
The main need is a retroactive exemption from the obligation to give assistance to helpful services such as accommodating financing, in communications, as well as cases where it cannot be made. The companies are asked that only they should return passengers to canceled tickets, and claim that the State-approved flights should be regarded as alternative trips. If the exemption is not provided, companies request that the state to pay them for the costs they end at this time, including unemployed, loss of income, and payments to the passengers.
Alternatively, companies expressing section 9a in law, an emergency mechanism added after October 7, allowing the agreement of the activity committee to declare, a “special situation” in aviation. Such a declaration allows for temporary suspension of some passenger’s consumer rights, including restricting two nights from 14 days to 3 days, and release financial fees. In such case, companies ask that the state brings the cost of helping services. This solution, according to demand, should also apply retroactively from June 13.
International Air Transport Association Association (IAIA) also asks Miri Regev, with a retroactive expemption of the obligations of the trips to aviation services from aviation services or changed from June 13, 2025 due to Iranic operations. If an exemption is not provided, IAA requests that the state’s compensation of companies for costs. The request was made for all Airlines members in IAA, Israel and foreign, saying this is a unique state of security justifying flexible regulation.
Like today, a ‘special condition’ has not yet been declared, and companies still have to follow the entire provisions of law, including the operating applications, even if they have not been operating at the time to operate Israel.
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Thousands of passengers hurt airplanes
About a week ago, the consumer protection authority sent a letter to Israel’s planes, where it was mentioned in the operation with an alternative ticket, if required by law. According to the consumer protection authority, it is a consumer violation. Real-time fare is higher than the amount of passengers refunded, which lead to financial loss and many times they leave them in their home. The Consumer Protection Authority is highlighted that the law requires a choice of passengers between a refund and an alternative flight, and the decision of this matter must be in the hands of consumer, not the plane.
Practice is not limited to Israeli planes. “In recent weeks, Israel and foreign planes deny the rights of passengers without telling them,” Goni allowed the inconvenience using their rights that do not do it directly into the airplanes. In recent weeks, Right received requests from more than 1,000 passengers, and according to estimates, numbers were expected to increase many passengers recaptured overseas. “There is now regulatory uncertainty, and airplanes paint their hopes of a possible change of law, which can allow them to avoid paying or assistance in the future.”
According to aviation service law, there are three rights to passengers: Law payments, an alternative flight ticket or refund, refund to assist (arrival, communication). Since closing airspace, financial financial obligation is not valid (because the cancellation of flight is not in control), but the right to an alternative flight ticket and refunds remain in effect. Passengers forced to spend the essential amounts of accommodation, food, and communication, and there were Israelis not to return to Israel because they were not offered an alternative flight. In many cases, planes do not even announce passengers about it or give them an alternative ticket.
Letzter says, “Although the companies can and are able to offer alternative flights or flights to nearby destinations, in most cases they simply did not do so. In only a few cases were passengers, but even then, no one informed the passengers that this this was their right. In practice, Many Passengers Paid and are still paying large sums out of Pocket. The law, in its current form, does not limit the scope of assistance either in time.
“Flight organizers (travel agents and travel agencies) have full responsibility for their customers who have left passengers with travel fees. According to the law, the passengers are entitled to a full refund, and the agent is obliged to help them.”
Will European regulations protect Israeli passengers to protect?
Aviation service law was made as part of an Israeli commitment as part of the open open skies agreement. Israel’s law is equal in many European methods of EC in 261/04. In Europe, there is no limit to services to help even with extreme events. When a flight departs from the EU, or is operated by a company that has signed the agreement, it is subject to dual regulation, both European and Israeli, and the Israeli passenger also has the option of suing in Europe. Unrealistic is that Israeli passengers benefit more than European regulation protection rather than from Israel himself.
Tobrok believes that despite the size of the Aviation of Israel’s aviation, it is not a unique or ever since its coverage. “There is an attempt to depict the current situation as an unpretedented aviation crisis, but from a global perspective. The crowdstrike incident, for example, affected 4% of global aviation, but passenger rights were not affected. Hurricane Debbie in Florida, cybersecurity Attacks, strikes and fires, all caused many cancellations worldwide, but did not lead to a change in regulation. No country or dismissed by the basic service or preventing the equivalent of situations in situations in the situations of Europeans. “
For example, McDonagh v is waiting for time, because passengers are in the case of helplessness and there is no other way to go home. The rule consists of an important introduction to Europe, and it strengthens the protection of passengers’ rights in times of crisis.
Published in Globes, Israel News in News – en.globes.co.il – On July 1, 2025.
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