Dexcom customers, listen: specific Continue to monitor glucose recipients have remember Due to the speaker’s mistakes, which can cause you to miss alerts or alarms for risky blood sugar levels. Since May 2025, there are 112 complaints around the world, with 56 reported wounds.
Losing an alert from your continuous glucose monitor can result in health results such as vomiting, seizing, loss of awareness and hypoglycemic symptoms.
Certain Dekschohan G6, G7, USA and one who accepts one receiving attached to this recall. One and one + receives available outside the US.
Dexcom is one of the most popular continued brands of glucose monitor, and many people with diabetes used Dexcom Devices to track their level of glucose in real time.
According to Dexcom updateEven without audio output from the speaker, your recipient can still receive you by prompting vibual prompts. However, it is more helpful if many people hold their recipients in their pockets or bags. People who use the Mobile App For the values of glucose, alerts and alarms can still do such disruption.
What should you do now
A continuous Glucose monitoring system There are three parts: Glucose sensor you wear, a transmitter and the little recipient you keep for alerts. Recall the receiver, not the sensor you wear, so you don’t have to expect the readings you get from your device to incorrect.
If you use a Dexcom continuously monitor glucose, check complete List of affected devices for model and serial number. You can go too Dexcom’s website to determine if your device is affected. These numbers are on the back of your recipient.
If your device is affected, contact Dexcom immediately for a free replacement. Continuous glucose monitors are not something you can stop using, so it’s important to get your replacement order as soon as possible. Remember, while you wait, with the opportunity your spokes will not work properly and you will not be alert to spikes or sleep with your blood sugar.
You should always try speakers every time you pay your recipient. If you enter the receiver, the speaker test screen appears in a few seconds. To test your sound, follow the directions on the screen. If it’s not beep, then it’s time to contact Dexcom. Remember it is important to continue to try your speaker for a lot of time. Checking it once doesn’t mean it doesn’t fail in the future. Although your device is not remembered, it is a good habit of having.
You can also try the speaker with your receiver any time through the device menu. For the support of this recall, contact Dexccom technical support at 1-844-478-1600.
